Empowering Global Competence: Innovating Student Internships for a Sustainable Future

Dr. Violeta A. Neri

Dean, College of Business and Education

JBLCF-Bacolod

Background

In today's interconnected world, developing global competence among students is essential for success in a competitive job market. The Student Internship Abroad Program (SIAP) is a strategic initiative designed to enhance students' cross-cultural skills and professional experiences, preparing them to excel in international settings. Implementing such programs requires adherence to guidelines established by the Commission on Higher Education (CHED), specifically those outlined in CHED Memorandum Order No. 22, Series of 2013, as well as coordination with immigration authorities in countries such as Thailand, France, and the USA. The Student Internship Abroad Program was established to meet the growing demand for globally competent graduates who can adapt to diverse cultural and professional environments. For Hospitality Management students, international exposure enhances their understanding of global service standards and practices, aligning with the College of Business and Education's goal of producing future global leaders in the industry.

This program provides students with meaningful learning experiences that extend beyond the classroom, reinforcing academic excellence and internationalization. Integrating global internships into the BSHM curriculum improves graduate employability and supports the college’s commitment to innovation and sustainability through firsthand exposure to international best practices.

Successfully complying with CHED’s guidelines and managing immigration processes for countries like Thailand, France, and the USA reflects the department’s strong commitment to quality education. Through strategic coordination with CHED and international partners, the program sets a precedent for academic units aiming to pursue similar global initiatives.

Challenges Encountered

Despite its benefits, SIAP faces several challenges, including strict compliance with CHED Memorandum Order No. 22, Series of 2013, as well as the preparation of extensive documentation, such as Memoranda of Understanding (MOUs), student agreements, and compliance reports. Legal and immigration requirements, particularly for countries such as Thailand and France, add further complexity.

Establishing strategic partnerships with international host institutions and coordinating with regulatory bodies, such as CHED Regional and Central Offices, requires sustained effort and alignment with academic goals. Financial constraints also pose a challenge, as students and institutions must shoulder travel, accommodation, insurance, and other related expenses. Additional concerns include addressing cultural and language barriers, ensuring risk management and student safety abroad, and supporting student adaptation and well-being. Lastly, implementing an effective feedback and evaluation system is crucial for monitoring student progress and measuring the program’s overall impact.

Objectives

The objectives of the program are multifaceted and strategically designed to benefit Bachelor of Science in Hospitality Management (BSHM) students at JBLCF-Bacolod. Firstly, the program aims to provide students with the opportunity to acquire practical knowledge, skills, and desirable attitudes through internships at recognized foreign host establishments or Organizations (FHEs/Os). Secondly, it seeks to enhance the students' work values, competencies, and discipline as they relate to others within a multicultural work environment. Thirdly, the program aims to promote the global competitiveness of students through their training, exposure, and acculturation in a foreign country. Fourthly, it endeavors to strengthen and enrich the Bachelor of Science in Hospitality Management degree program, with a major in Cruise Ship Services, ensuring that it delivers the necessary levels of knowledge and skills for success in a dynamic and competitive world. Lastly, the program is committed to protecting and safeguarding students participating in internships abroad from harassment, exploitation, substandard training conditions, and any other circumstances that contravene or undermine the purpose of the internship.

Theoretical Underpinnings

The Seven Pillars Model of Global Competency supports the study "Empowering Global Competence: Innovating Student Internships for a Sustainable Future" by emphasizing the importance of cross-cultural experiences, global collaboration, and international fieldwork (Javidan & Bowen, 2020). Applied to the Student Internship Abroad Program (SIAP), this model strengthens students’ cultural intelligence and adaptability.

Innovative Best Practice: The Student Internship Abroad Program (SIAP)

Through international exposure at Foreign Host Establishments (FHEs), SIAP aligns with the model’s goal of cultivating a global mindset—an essential trait for BSHM students preparing for careers in international hospitality. The program is structured in three phases: preparation, deployment, and post-internship assessment.

The process of applying for the Student Internship Abroad Program (SIAP) begins with Higher Education Institutions (HEIs), such as the John B. Lacson Colleges Foundation, submitting a notarized Letter of Intent to the Commission on Higher Education (CHED) at least 15 working days or one month before the intended departure date. The submitted documents undergo a thorough evaluation by CHED to ensure they meet all program requirements. If the documents are complete and satisfactory, CHED grants approval and officially notifies the HEI that the student trainees are eligible to be included in the list of SIAP participants. However, if deficiencies are found, CHED issues a written notification detailing the missing or insufficient documents that must be addressed before approval can be granted.

The preparation phase involves securing CHED endorsements, compliance with documentation requirements, and establishing legal agreements with foreign host establishments. Key documents include the school’s government recognition certificate, Autonomous Status certificate, PACUCOA Level III certificates, curriculum accreditation, Memoranda of Agreement (MOA) with international partners, and verification of student trainees’ eligibility. The deployment phase requires close coordination with CHED Regional Offices VI and IV, as well as Metro Manila and immigration authorities for visa processing, medical clearances, insurance, and travel logistics. Student trainees are then sent to their host establishments, where they gain hands-on experience aligned with global hospitality standards.

Previously, several of our student trainees completed their six-month training programs in France, with some returning for employment opportunities, reflecting the effectiveness of the internship experience. As part of the post-internship assessment phase, their performance, skills acquired, and overall experience were evaluated to ensure that the training objectives were met and to identify areas for improvement in future deployments.

Currently, three student trainees are undergoing a six-month internship at The Peninsula Bangkok. At the same time, another group of three has been approved for internships in France, specifically at Le Strasbourg and Le Couvent Des Minimes Hotel. Their progress and experiences will also be assessed after completion to ensure the program continues to enhance their skills, boost their employability, and maintain high standards of training under the Student Internship Abroad Program (SIAP).

For the 2025-2026 school year, the College of Business and Education, within the Bachelor of Science in Hospitality Management (BSHM) program, has actively facilitated student trainees' participation in the Student Internship Abroad Program (SIAP). The distribution of applicants is as follows: 19 students, representing 32.8%, are currently processing their applications for internship placements in the United States; 27 students, accounting for 46.6%, are preparing for internship opportunities in France; and 12 students, comprising 20.7%, are seeking placements in Thailand. During their training, all student trainees will receive stipends to support their internship experience and enhance their learning outcomes.

Benefits Gained by Students from the Program

The Student Internship Abroad Program (SIAP) offers student trainees invaluable opportunities that contribute to their personal and professional growth.

Industry-Relevant Experience. Students gain hands-on training in real-world work environments, allowing them to apply theoretical knowledge to practical situations. This direct engagement with industry practices provides a deeper understanding of their field, bridging the gap between academic learning and professional application.

Skill Enhancement. SIAP facilitates the honing of technical skills specific to their industry. It enables students to develop essential soft skills such as communication, teamwork, problem-solving, and time management, which are vital for success in any professional setting.

Professional Networking. Through SIAP, students build connections with industry professionals and potential employers, expanding their professional network. This can lead to future job opportunities and valuable mentorship relationships.

Increased Employability. Completing an international internship significantly enhances a student's resume and increases their attractiveness to potential employers. The experience demonstrates adaptability, initiative, and a global perspective.

Cultural Competence and Adaptability. SIAP exposes students to different cultures and work environments, fostering cultural competence and adaptability. This prepares them to thrive in diverse, globalized workplaces and become effective cross-cultural communicators.

Financial Incentives. Many SIAP programs offer stipends or compensation, providing students with financial assistance to cover living expenses and reducing the financial burden of participating in an international experience.

Confidence and Independence. Living and working abroad promotes personal growth by building confidence and independence. Students learn to navigate new environments, solve problems independently, and become more self-reliant.

Pathway to Career Advancement. The combination of industry experience, skill enhancement, and cultural competence gained through SIAP provides a strong foundation for career advancement. Students are better equipped to assume leadership roles and excel in their chosen fields.

Benefits Gained by the College

The College of Business benefits from the SIAP program in multiple ways, enhancing its curriculum, reputation, and industry linkages:

Curriculum Enhancement. Feedback from SIAP experiences informs curriculum development, ensuring it remains relevant and aligned with industry needs. The College can update its courses to reflect current best practices and emerging trends.

Industry Collaboration. SIAP fosters strong partnerships with international organizations, providing opportunities for collaborative research, guest lectures, and curriculum co-development.

Increased Graduate Employability. Graduates with international internship experience are more attractive to employers, resulting in higher placement rates and improved alumni outcomes.

Reputation and Competitive Advantage. A successful SIAP program enhances the College's reputation and attracts high-quality students. It positions the College as a leader in global education, providing a competitive advantage in the higher education market.

Continuous Feedback for Program Improvement. SIAP provides a platform for gathering feedback from students and industry partners, which can be used to continuously improve the program and ensure it meets the needs of all stakeholders.

Benefits of the Program to JBLCF-Bacolod

At the institutional level, JBLCF Bacolod benefits from the SIAP program through the following:

Institutional Recognition and Prestige. A successful SIAP program enhances JBLCF Bacolod's reputation as a forward-thinking institution committed to providing students with global opportunities. This recognition attracts high-caliber students and faculty, thereby enhancing the institution's standing within the academic community.

Stronger Industry Linkages. SIAP fosters valuable partnerships with international organizations and businesses. These connections can lead to collaborative research projects, guest lectures, curriculum development opportunities, and increased access to resources, enriching the educational experience for students and faculty.

Enhanced Alumni Network. SIAP participants become part of a global alumni network, fostering connections and collaborations that extend beyond their internship experience. These alumni can serve as mentors, advisors, and potential employers for future generations of students.

Accreditation and Compliance. Participation in SIAP demonstrates JBLCF Bacolod's commitment to providing high-quality, globally relevant education. This can strengthen the institution's accreditation status and ensure compliance with international standards and best practices.

Global Competitiveness. By offering SIAP, JBLCF Bacolod prepares its graduates to be globally competitive professionals. The program equips students with the skills, knowledge, and cultural competence needed to thrive in an increasingly interconnected world, enhancing their career prospects and contributing to the institution's overall success.

Sustainable Program Development. The SIAP program provides a platform for continuous feedback and improvement, ensuring its long-term sustainability and effectiveness. By gathering input from students, faculty, and industry partners, JBLCF Bacolod can adapt the program to meet the evolving needs of the global marketplace, ensuring its continued relevance and value.

Recommendations

To ensure the sustained success of the Student Internship Abroad Program (SIAP) for both the School and the College of Business and Education, several strategic recommendations must be implemented. Firstly, it is crucial to strengthen industry partnerships and expand internship opportunities to provide students with more diverse and enriching experiences. Secondly, enhancing pre-deployment training and student preparedness will equip students with the necessary skills and knowledge to excel in international settings. Thirdly, establishing a SIAP Alumni Network will foster mentorship and provide valuable career support for program participants. Fourthly, institutionalizing a continuous monitoring and feedback system will ensure ongoing program improvement and responsiveness to student needs. Fifthly, securing financial and logistical support is essential for the expansion of the SIAP, enabling more students to participate. Finally, aligning the SIAP with accreditation and global standards will enhance its credibility and ensure it meets international benchmarks. By implementing these strategies, the School and the College of Business can sustain and enhance the SIAP Program, ensuring its enduring value for students while reinforcing JBLCF Bacolod’s reputation as a globally competitive institution.

Acknowledgment

The College of Business and Education expresses its deepest appreciation to the previous School Administrator, Engr. Roberto Neal S. Sobrejuanite, for his unwavering positivity and encouragement towards its programs, and to the current School Administrator, Engr. Sylvino V. Tupas, for his trust and confidence in its initiatives, enabling the pursuit of greater opportunities for the students. The College also extends its sincere gratitude to Dr. Emeliza T. Estimo, the Unit Research Coordinator, for her invaluable assistance and guidance in this writing task, as well as the dedication and collaboration of all faculty and staff in the College of Business and Education. Special thanks are extended to the Registration Office personnel for their exceptional patience and cooperation in accommodating document requests and to Ms. Geneveve M. Aguilar for her continuous assistance. The College is additionally grateful to Ms. Grace Batocabe from Outbound Education & Internship, its industry partner, for her consistent support and commitment to the program's success. The College of Business and Education expresses its sincere gratitude to all for their appreciated efforts and dedication.